Shipping policy
Shipping Policy
At Aura Albane, we are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days (Monday to Friday). Orders placed on weekends or holidays will be processed on the next business day.
During high demand periods, promotions, or holidays, processing times may be slightly extended.
Shipping Times
Estimated delivery times vary depending on your location.
- United States / Canada: 10–20 business days
- United Kingdom / Europe: 10–20 business days
- Australia / New Zealand: 10–20 business days
- Rest of the World: 15–25 business days
Please note that shipping times are estimates and may occasionally be affected by customs or carrier delays.
Shipping Origin
Our products ship from our international warehouse in Hong Kong.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.
Lost Packages
If your package has not arrived within 30 days after shipping, please contact us at:
We will gladly assist you with a replacement or full refund.